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Privacy Policy



Data Protection

The protection of your personal data is of particular importance to us. We therefore process your data exclusively in accordance with the applicable legal provisions. This privacy policy informs you about the key aspects of data processing in the context of our website.

1. Data Controller

The entity responsible for the processing of your personal data on this website is:

Isabella Walser-Bürgler
Kirchgasse 11c
6020 Innsbruck, Austria

Phone: +43 650 55 135 44
Email: office@verbalvision.eu 
Website: www.verbalvision.eu 

2. Collection of Data when Visiting the Website

When you visit this website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of browser used, the operating system, the domain name of your Internet Service Provider, and similar data. This information does not allow any conclusions to be drawn about your identity. It is technically necessary to correctly deliver the content of the website you have requested and is an inherent part of using the internet. The processing is carried out based on our legitimate interest pursuant to Art. 6(1)(f) GDPR to ensure the stability and security of the website.

3. Cookies

This website uses only technically necessary cookies to ensure the basic functionality of the website. These cookies are set based on Section 96(3) of the Austrian Telecommunications Act (TKG). Technically necessary cookies are those required for the operation and functionality of the website and do not collect any personal data.

  • Type of Cookies: Session cookies, which are automatically deleted when the browser is closed.
  • Purpose of Cookies: To ensure the proper functioning of the website.

Furthermore, we utilize the following systems, provided that you consent to their use where necessary:

Google Analytics:

Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google utilizes the collected data to monitor and analyze the usage of this website, generate reports on activities, and share these reports with other Google services. Google may use the collected data to contextualize and personalize advertisements within its own advertising network. IP addresses are used at the time of data collection in Google Analytics and are subsequently discarded before any data is stored in a data center or server. Users may refer to Google's official documentation for further information. To understand how Google utilizes the data, please consult Google's Partner Policies and the Business Data page.

Processed Personal Data: Number of users, session statistics, trackers, and usage data.

Google Ads:

This website employs Google Ads, a service offered by Google Ireland Limited ("Google"), to display advertisements and analyze the effectiveness of advertising campaigns. Google Ads utilizes cookies and similar technologies to personalize ads and generate reports on interactions with those ads. This may involve the processing of personal data such as IP addresses and usage data. For additional information regarding data processing by Google, please refer to Google's privacy policy and the Google Ads policies.

Google Fonts:

This website uses Google Fonts, a service provided by Google Ireland Limited ("Google"), for consistent font representation. The fonts are loaded directly from servers located within the EU, ensuring that no data is transmitted to Google servers outside the EU. No personal data is transmitted to Google. Further details on data processing can be found in Google's privacy policy.

4. Contact

If you contact us via email or telephone, the data you provide will be stored by us for six months in order to process your request and for any follow-up questions. We do not share this data without your consent.

The processing of this data is based on your consent (Art. 6[1][a] GDPR) or for the performance of pre-contractual measures (Art. 6[1][b] GDPR).

5. Your Rights

You are generally entitled to the following rights:

  • The right to access your stored data (Art. 15 GDPR)
  • The right to rectification of inaccurate data (Art. 16 GDPR)
  • The right to erasure of your data (Art. 17 GDPR)
  • The right to restrict the processing of your data (Art. 18 GDPR)
  • The right to data portability (Art. 20 GDPR)
  • The right to object to the processing of your data (Art. 21 GDPR)

If you believe that the processing of your data violates data protection laws or that your data protection rights have been otherwise infringed, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority:

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at

6. Duration of Data Retention

We retain your personal data only for as long as necessary to fulfill contractual obligations or in accordance with legal retention periods (e.g., tax or commercial law retention obligations).

  • Contact: If you contact us, we store your data for the duration of processing your inquiry and for any follow-up questions for a period of six months.

  • Contract Fulfillment: If a contractual relationship is established following contact, we retain the data relevant to the contract for as long as necessary to fulfill the contract and to comply with applicable legal retention periods.

  • Statutory Retention Periods: In accordance with tax law, we are required to retain data related to concluded contracts for a period of seven years from the end of the calendar year in which the contract was completed (§ 132 Austrian Fiscal Code, BAO). After this period, the data will be deleted unless further legal obligations exist.

7. Data Security

We implement technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access. Our security measures are continuously improved in line with technological advancements.

8. Amendments to the Privacy Policy

We reserve the right to modify this Privacy Policy as necessary to comply with legal requirements or to reflect changes in our services. The current version of the Privacy Policy will apply to your subsequent visits.

Innsbruck, October 2024